How do you process repairs?
Shaman Sisters Designs strives to make the most durable jewelry with the highest quality materials. If for some reason your jewelry breaks or needs restringing within the first 30 days of purchase, it will be free of charge. If it is after 30 days there will be a 10$ fee for bracelets, 25$ for Malas. Bracelets that are repaired are cleansed and re-energized.
Please email us at firstname.lastname@example.org to setup a repair.
We request that you ship the piece back in a padded envelope. You will be responsible for covering the shipping costs to us and we will cover the cost to return it to you (within 30 days) after 30 days you will be responsible to cover the shipping back to you.
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